Microsoft (R) Windows Debugger Version 6.11.0001.402 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Dieter\Downloads\e14077be-0c4c-44de-8679-e466784db65c\crashdump.dmp] User Mini Dump File: Only registers, stack and portions of memory are available Symbol search path is: "SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols" Executable search path is: Windows XP Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible Product: WinNt, suite: SingleUserTS Machine Name: Debug session time: Fri Apr 3 17:19:43.000 2015 (GMT+2) System Uptime: not available Process Uptime: 0 days 0:00:03.000 ............................................... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (7a4.eec): Access violation - code c0000005 (first/second chance not available) eax=01840000 ebx=0013a79c ecx=00001000 edx=7c91e514 esi=000000d8 edi=00000000 eip=7c91e514 esp=0013a664 ebp=0013a6c8 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 Unable to load image C:\WINDOWS\system32\ntdll.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntdll.dll *** ERROR: Module load completed but symbols could not be loaded for ntdll.dll ntdll+0xe514: 7c91e514 c3 ret 0:000> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** WARNING: Unable to verify timestamp for ieframe.dll *** ERROR: Module load completed but symbols could not be loaded for ieframe.dll *** WARNING: Unable to verify timestamp for user32.dll *** ERROR: Module load completed but symbols could not be loaded for user32.dll *** WARNING: Unable to verify timestamp for oleaut32.dll *** ERROR: Module load completed but symbols could not be loaded for oleaut32.dll ***** OS symbols are WRONG. Please fix symbols to do analysis. *** WARNING: Unable to verify timestamp for CrashRpt1300.dll *** ERROR: Module load completed but symbols could not be loaded for CrashRpt1300.dll Unable to load image C:\WINDOWS\system32\ole32.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ole32.dll *** ERROR: Module load completed but symbols could not be loaded for ole32.dll Unable to load image C:\WINDOWS\system32\advapi32.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for advapi32.dll *** ERROR: Module load completed but symbols could not be loaded for advapi32.dll *** WARNING: Unable to verify timestamp for GdiPlus.dll *** ERROR: Module load completed but symbols could not be loaded for GdiPlus.dll Unable to load image C:\WINDOWS\system32\rpcrt4.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for rpcrt4.dll *** ERROR: Module load completed but symbols could not be loaded for rpcrt4.dll *** WARNING: Unable to verify timestamp for urlmon.dll *** ERROR: Module load completed but symbols could not be loaded for urlmon.dll ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: kernel32!pNlsUserInfo *** *** *** ************************************************************************* FAULTING_IP: Windows_Probleml_ser_DVD+8bde 00408bde ?? ??? EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff) ExceptionAddress: 00408bde (Windows_Probleml_ser_DVD+0x00008bde) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000 Attempt to read from address 00000000 PROCESS_NAME: Windows-Problemlöser-DVD.exe ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. FAULTING_MODULE: 7c910000 ntdll DEBUG_FLR_IMAGE_TIMESTAMP: 500e9fe4 ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden. EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000000 READ_ADDRESS: 00000000 FOLLOWUP_IP: Windows_Probleml_ser_DVD+8bde 00408bde ?? ??? FAULTING_THREAD: 00000eec BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ_WRONG_SYMBOLS PRIMARY_PROBLEM_CLASS: NULL_POINTER_READ DEFAULT_BUCKET_ID: NULL_POINTER_READ IP_ON_STACK: +5ed952f03beda60 0013f848 84e4 test ah,ah FRAME_ONE_INVALID: 1 LAST_CONTROL_TRANSFER: from 0013f848 to 00408bde STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. 0013ae30 0013f848 000000cb 00000002 00000009 Windows_Probleml_ser_DVD+0x8bde 0013af4c 004395a2 001630e0 0013b2f4 00438b7c 0x13f848 0013b008 004366b8 0045e840 00000001 0013b034 Windows_Probleml_ser_DVD+0x395a2 0013b074 0042a6b2 000003e8 0013b0d0 00000000 Windows_Probleml_ser_DVD+0x366b8 0013b088 00422496 0013f848 000003e8 0013b0d0 Windows_Probleml_ser_DVD+0x2a6b2 0013b0a4 0042351d 000003e8 fffffffe 0013b0d0 Windows_Probleml_ser_DVD+0x22496 0013b0c0 0042598a 0013b0d0 0013b1b0 00000000 Windows_Probleml_ser_DVD+0x2351d 0013b0fc 412660d4 00d36dd4 00000103 41265924 Windows_Probleml_ser_DVD+0x2598a 0013b130 41265ee8 00d36dd4 0013b1b0 0013b1b0 ieframe+0x1260d4 0013b154 41265e6d 00d36dd4 0013b18c 41265ba8 ieframe+0x125ee8 0013b1a0 41266d87 00163098 0013b1b0 00000003 ieframe+0x125e6d 0013b1e0 41266d35 00163098 00000103 0013b2a4 ieframe+0x126d87 0013b2b8 4122e799 001630e4 00163098 00000000 ieframe+0x126d35 0013b310 41152331 001630e4 001630e0 00000000 ieframe+0xee799 0013b32c 4128e251 001ac5ec 00000000 00000004 ieframe+0x12331 0013c3b0 411fc2cd 001b9c48 00000000 00000001 ieframe+0x14e251 0013c600 4122d908 00000700 001ac5c0 00000000 ieframe+0xbc2cd 0013c614 41164ca3 0015038a 00000700 00000000 ieframe+0xed908 0013c630 41164c3b 0015038a 00000700 00000000 ieframe+0x24ca3 0013c658 41266f49 0015038a 00000700 00000000 ieframe+0x24c3b 0013c67c 7e368734 0015038a 00000700 00000000 ieframe+0x126f49 0013c6a8 7e368816 41266f0a 0015038a 00000700 user32+0x8734 0013c710 7e37a013 00000000 41266f0a 0015038a user32+0x8816 0013c740 7e37a039 41266f0a 0015038a 00000700 user32+0x1a013 0013c760 0041d683 41266f0a 0015038a 00000700 user32+0x1a039 0013c780 0041d7d2 00000700 00000000 00000000 Windows_Probleml_ser_DVD+0x1d683 0013c79c 004201d9 00000700 00000000 00000000 Windows_Probleml_ser_DVD+0x1d7d2 0013c804 00420268 00000000 0015038a 00000700 Windows_Probleml_ser_DVD+0x201d9 0013c824 7e368734 0015038a 00000700 00000000 Windows_Probleml_ser_DVD+0x20268 0013c850 7e368816 00420232 0015038a 00000700 user32+0x8734 0013c8b8 7e37927b 00000000 00420232 0015038a user32+0x8816 0013c8f4 7e3792e3 00766c30 0076c050 00000000 user32+0x1927b 0013c914 411631de 0015038a 00000700 00000000 user32+0x192e3 0013c92c 411631b1 00000001 001ac5c0 001b9c48 ieframe+0x231de 0013c948 411fc352 001b9c48 00000001 00000000 ieframe+0x231b1 0013c968 411ff887 001ac5c0 001b9a10 00000001 ieframe+0xbc352 0013c97c 411fc812 001b9a10 00000001 00000000 ieframe+0xbf887 0013eac0 41221bce 001b6010 0013edf8 00000000 ieframe+0xbc812 0013eaf8 41338f68 001ac1bc 0013ede8 0013edf8 ieframe+0xe1bce 0013eb24 77105cf9 001630e0 0013ede8 0013edf8 ieframe+0x1f8f68 0013eb50 77106308 001630e0 000000d0 00000004 oleaut32+0x15cf9 0013ebe0 411e1176 001b4ee8 001630e0 00000000 oleaut32+0x16308 0013ec14 41152d23 001630e0 000001f4 001b4ebc ieframe+0xa1176 0013ec40 41152ce3 00163064 000001f4 0045d3c4 ieframe+0x12d23 0013ec78 00435d34 00163064 000001f4 0045d3c4 ieframe+0x12ce3 0013ed38 004235be 000001f4 00000001 00000000 Windows_Probleml_ser_DVD+0x35d34 0013ed60 0041c2a2 000001f4 00000001 00000000 Windows_Probleml_ser_DVD+0x235be 0013ed80 00406687 0013f848 000001f4 00000001 Windows_Probleml_ser_DVD+0x1c2a2 0013f848 00000000 00000000 00000000 00000000 Windows_Probleml_ser_DVD+0x6687 STACK_COMMAND: ~0s; .ecxr ; kb SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: Windows_Probleml_ser_DVD+8bde FOLLOWUP_NAME: MachineOwner MODULE_NAME: Windows_Probleml_ser_DVD IMAGE_NAME: Windows-Problemlöser-DVD.exe BUCKET_ID: WRONG_SYMBOLS FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_Windows-Probleml_ser-DVD.exe!Unknown Followup: MachineOwner